eCommerce
Implementation and ongoing optimization on platforms like Optimizely, Shopify, Unilog, and nopCommerce, so buyers can find products and place orders more easily.
Our monthly retainer gives you one team to keep improving your digital systems, from eCommerce and CMS through PIM and DAM and into ERP, with an operational overlay built around how you work.
Digital systems don't stop changing when a project ends. Our retainer keeps one team working through your priorities, so value arrives continuously instead of only at launch.
"I'm not wasting time and energy managing the budget because it's set for the year. I don't have to worry about running out of hours in September, hitting my development budget for the year, and then not doing anything the last three months."
Agree on goals, success criteria, and a roadmap grounded in your ideas, issues, and opportunities.
Break the roadmap into a prioritized backlog with clear expectations for each piece.
Deliver in short iterations, with communication and collaboration throughout.
Put improvements in front of users early, so value arrives continuously.
Measure what changed, recalibrate the roadmap, and choose the next most valuable step.
Most digital problems cross system lines, so we work across all of them.
Implementation and ongoing optimization on platforms like Optimizely, Shopify, Unilog, and nopCommerce, so buyers can find products and place orders more easily.
Content platforms like Sitecore and Umbraco that your marketing team can run themselves, with room for new brands, languages, and sites.
One place to onboard, enrich, and publish product information, using platforms like inriver and Akeneo, with the governance to keep it accurate.
Images, documents, and other assets organized and ready for every channel that needs them, working alongside your product data.
Reliable connections between your ERP and everything customers and teams see, so pricing, inventory, and orders stay in step.
Quoting, pricing, scheduling, and order workflows around your ERP, using Commergenix, so your teams get better tools without replacing the system underneath.
Begin with a focused assessment, improvement program, or training engagement. Each addresses a specific business need and can stand alone or become part of an ongoing partnership.
Work keeps getting stuck between people, processes, and systems.
We follow how work moves across your organization, find where it stalls, and establish improvement priorities.
See the assessmentPriorities compete, ownership is unclear, and good plans stall.
We work with leaders to strengthen governance, ownership, prioritization, business cases, and execution.
Learn moreA critical part of the business runs on a spreadsheet only a few people understand.
We turn it into a supported workflow while preserving the knowledge of the people who use it.
Learn moreYou want to try AI, but it's hard to tell where it would really help.
We select a bounded use case, prepare the information, establish human review, implement a pilot, and evaluate its usefulness and cost.
Learn moreImprove the everyday work around your ERP. The Spreadsheet-to-System Program above is part of this group.
Quotes and orders lose time to clarification, rework, and waiting.
We reduce delays across quote intake, pricing, approvals, and order release.
Related: Guided Quoting Tools, Quote IQ, OrderFlow
Learn moreCustomer commitments depend on calls, spreadsheets, and best guesses.
We improve scheduling practices, production status, exception visibility, and confidence in customer commitments.
Supporting software: Production Scheduler, Production Execution
Learn moreYour internal team has more to deliver than it has capacity or specialized experience for.
We give internal developers and business teams additional delivery capacity, architecture guidance, and practical coaching.
Learn moreGet complete, accurate product information and content to every channel.
Your PIM isn't doing what the business needs it to do.
We work through the data structure, governance, workflows, and adoption issues that stall value.
See the programProduct changes lag, causing exceptions, disputes, and margin erosion.
We define which changes matter, who owns them, and how quickly they must reach every channel, and can start by assessing where product truth breaks down.
Related: Product Truth Assessment for Wire & Cable
See the Product Truth SLAProduct data has to be rebuilt from catalogs every time it goes somewhere new.
We turn existing catalog content into structured, channel-ready data with a configurable tool and expert setup.
See the programYou can't easily see how your products appear across distributors and marketplaces.
We highlight gaps in accuracy, completeness, and visibility, so your team knows where to improve.
See how it worksProduct imagery and content can't keep up with a large or complex catalog.
We help with enrichment, product imagery, cable visualization, and datasheet content, built from your product specifications.
Supporting software: Product Image Forge, CableViz Studio, Product Commander
Learn moreHelp buyers find what they need and choose to do business online.
Bad search makes even good products invisible.
We combine expert guidance, hands-on configuration, and targeted fixes, and help your team keep search improving.
Related: Intelli-Search, nopCommerce Search Accelerator
See the programCustomers keep calling and emailing after your portal launch.
We identify why, then improve the experience, equip customer-facing teams, and support adoption.
Learn moreYour commerce isn't ready for agent-initiated buying and checkout.
We combine an ACP server with a structured program, while keeping contract pricing, allocation, tax, shipping, and payment rules intact.
See the ACE PackBrittle or missing EDI integrations can lose orders and erode trust.
We add a clean, repeatable EDI pattern to OrderCloud, so you can onboard partners faster and keep the platform maintainable.
See the approachBuild qualified demand and put AI to practical use. The Practical AI & Automation Pilot above is part of this group.
Marketing activity is busy, but it isn't connected to qualified demand.
We connect positioning, content, SEO and AI discoverability, campaigns, sales follow-up, and measurement to qualified demand and customer growth.
Learn moreAI tools misrepresent your products, or recommend competitors instead.
We prepare product data and content so AI tools read it correctly, and strengthen the signals that show what sets your products apart.
Related: AI Product Superiority
See AI Product FindabilityBuild your team's ability to run and improve what you have. Training is applied to your own work and produces outputs your team can use, rather than a fixed course catalog.
Leaders need a shared view before asking the organization to change.
Applied sessions on operating models, governance, prioritization, and change leadership.
Learn moreYour teams own the work, but need help getting more from their tools.
Applied learning on product information, search, content operations, analytics, and workflow ownership.
Learn moreYour team needs to confidently maintain what has been deployed.
Hands-on enablement for integrations, automation, platform administration, monitoring, and maintaining deployed tools.
Learn moreThe same integration failures, data drift, and exceptions keep coming back.
We identify recurring issues and establish monitoring and improvement priorities, which can carry into your monthly partnership.
Supporting software: Service Monitor, Log Sentinel
Learn moreLayer One's work spans assessment, advisory, operational systems, engineering, commerce, marketing, training, and ongoing improvement, with Commergenix software supporting that work where it fits. A working session can help you find the right starting point.
"They are so much more than developers that just take our orders, Layer One understands our industry, and our business needs and goals."