A search-source and access map defining what should be searchable and who can see it.
Help buyers and engineers search products, specifications, documents, and technical content through one connected experience. Layer One designs, implements, and tunes search around the questions your customers actually ask.
A product number belongs in the catalog. An installation answer may be in a manual. An application question may lead to a technical article. Separate search experiences make customers piece those answers together themselves. We connect the relevant sources and shape the results around the task.
Scope is agreed around your priorities, systems, and team. The engagement can include:
A search-source and access map defining what should be searchable and who can see it.
A configured search experience with appropriate result types, filters, and product relationships.
An agreed query test set, relevance baseline, and tuning backlog.
Administrator guidance for indexing, content updates, and ongoing improvement.
Layer One combines manufacturing and distribution experience with assessments, advisory services, engineering, training, and ongoing improvement. We build on existing systems and proven capabilities, including Commergenix where it fits the work. Your team helps shape the approach and owns the decisions that affect the business.
Review customer tasks, query patterns, source content, and access requirements.
Configure indexing and metadata, keeping permissions and document versions in view.
Evaluate representative searches, adjust ranking, and review result usefulness with your team.
We assess the current platform first. The engagement may extend it or introduce another search capability where the requirements justify it.
Intelli-Search focuses on connecting sources and implementing the experience. Search Fitness provides a structured cadence for measuring and improving search performance.
We begin with a conversation about the problem, the people involved, and the information available. We then agree deliverables, responsibilities, timing, and commercial terms. The work can be scoped independently or within an ongoing Layer One partnership.
Show us where customers search today and a few questions they struggle to answer.